The call or the booking form
You pick a chiropractor and a time from the calendar on the booking page, or you ring and we do it for you. The calendar shows only hours that are genuinely free — it is reading the same schedule the chiropractor keeps, so an hour that is on screen is an hour you can have.
A full hour, the first time
History first and at length: what happened, when, what makes it worse, what you do all day, what you have already tried, what medication you take and what else is going on with your health. Then an examination — movement, strength, reflexes, sensation, and the orthopaedic tests that matter for your particular story.
What we think, in plain words
You get told what we believe is going on, how confident we are, what we propose to do, roughly how many visits that ought to take and what should change by when. If the honest answer is that we do not know, or that this needs a doctor, that is what you get instead.
Treatment, if it is the right call
Adjustment, mobilisation, soft tissue work, or none of those. You will be told what is about to happen before it happens, and anything you would rather not have done will not be done.
Something to take home
One to three things, written down, that take under ten minutes a day. This is the part that does the work. A clinic that gives you nothing to do at home is a clinic that needs you to keep coming back.
A review date
We agree in advance when we will stop and look at whether this is working — usually after four to six visits. If it is not working, we change the plan or we refer you on. We do not simply carry on.
The bit that matters
Why the review date exists
Because without one, care drifts. Somebody feels a bit better, books another visit, feels a bit better again, and eight months later nobody can say whether the treatment is doing anything or whether they would have been the same regardless.
So at the first appointment we agree two things in writing: what should have changed, and when we will check. Usually four to six visits. At the review we compare where you actually are against what we said, and there are exactly three honest outcomes — it is working and we continue to a finish, it is partly working and the plan changes, or it is not working and we refer you on.
The third of those is not a failure. Continuing to treat something that has demonstrably not responded is the failure, and it is extremely easy to do when the patient is pleasant, the visits are booked and nobody has set a date to ask the question.
What you can expect from us, in writing
- A full hour for a first visit, and the fee quoted before you attend.
- A plain explanation of what we think is going on, and how confident we are.
- A realistic number of visits rather than a comfortable one.
- Something to do at home that takes under ten minutes a day.
- A review date agreed in advance, usually after four to six visits.
- A referral, promptly and without charge, when that is the right answer.
- No package, no contract, and no discount for committing to a block.
- The right to decline any technique without giving a reason.
Chiropractic care is not a substitute for medical diagnosis. Chiropractic care is not a substitute for medical diagnosis, and nothing on this website is medical advice for your particular problem. We are not physicians: we do not prescribe medication, we do not perform surgery, and we do not treat disease. What we do is examine how your spine and joints move, work on them by hand, and give you something to do between visits. If your problem turns out to be outside that, we say so and refer you — which happens often enough that you should expect it as a normal outcome rather than a failure.
Questions
How care works — the questions we are asked most
How many visits will I need?
For a sudden lock-up with no leg symptoms, usually three to six. For long-running pain, more, and spread further apart. You will get a realistic number after the examination rather than an encouraging one, along with a review date — and if nothing has changed by then we change the plan or refer you rather than booking another block.
What is the review date for?
So that somebody has to ask out loud whether this is working. It is agreed at the first appointment, usually after four to six visits, and at it we compare where you are against what we said should have changed. Care that drifts on without anybody ever asking that question is the single most common failure mode in this trade.
Do I have to buy a package?
There is no package here to buy. You pay per visit, at the fees on the fees page, and you can stop whenever you like without owing anything. We do not offer a discount for committing to a block, because a discount for committing is a financial reason to keep attending that has nothing to do with your back.
What if I want to stop?
Stop. You do not need permission, an exit conversation or a reason. If you would like to tell us why we would genuinely find that useful, but it is entirely optional. Nobody will ring you to ask why you have not rebooked.
Will you talk to my doctor?
Yes, whenever it is useful, and we write within the same week rather than telling you to mention it at your next check-up. That includes referring you on, reporting what we found, and asking a question when your medical history changes what we can safely do. There is no charge for a referral letter.
What happens at the end?
We tell you we are finished, give you a maintenance programme if one is warranted, and stop booking you in. Some people come back months later when something flares up, which is a completely reasonable thing to do and entirely different from an open-ended plan sold at the first visit.
A fee agreed before the visit, not after it
Book an appointment
Pick a chiropractor and an hour from the calendar — it shows only the times each of them genuinely has free. A first visit is a full hour and costs $95 for the examination on its own, or $145 if we treat you at the same appointment. You decide which after the examination, not before.